Frequently Asked Questions


Frequently Asked Questions

We may not have answers to every question but trust that we'll do everything we can to find you one. The list of question below is just the start. As more questions come up, we'll make sure to update this page. And worse case, just ask Alexa, she's pretty smart too.

You Asked, We Answered.

Will it work with other voice assistant platforms?

At TalkGo, we consider ourselves as a new platform for voice. That means other voice assistants and apps that are voice enabled. At launch we are focused on the largest voice assistant in the US, which is Amazon Alexa. Next we'll be looking to integrate with Google Assitant and many more to come.

Don't I already have Alexa on my phone?

There are over ~120M downloads of the Alexa app on devices but very few people have ever used Alexa on their phone when on-the-go. To use Alexa on your phone without a TalkSocket, you have to unlock your phone, find the Alexa app and then click or say Alexa. TalkSocket enables Alexa to be used on your phone, hands-free anytime you want. 

Does the TalkSocket have a built-in speaker?

It does not have a built-in speaker. It uses whatever your audio output is for your phone. That means if you're in the backyard connected to a Bluetooth speaker, the response will come from there when using a TalkSocket. Or if you have Bluetooth in your car, ask your question and the answer will come through your vehicles speakers. Or even better, tell Alexa to play your favorite podcast while on a walk and it will play through your headphones. Basically, TalkSocket, turns all your audio Bluetooth products into being voice assistant enabled. Radical, right?

How is the TalkSocket attached to my phone?

It comes with an adhesive PopSockets base that can attach directly to a phone or case. This allows you to easily remove the product to use other accessories and to charge at the end of a busy day.

What is your warranty?

We have the standard 1 year limited warranty. But with a twist...we care about our customers so we'll do everything we can without putting the business in jeopardy of going under.

How do I charge the TalkSocket?

Since we wanted to keep the product as small as possible for our consumers, we went with Qi (che) wireless charging which allows us to ditch the cords that have to be plugged into the device. All you need to do is place the TalkSocket face down on a Qi charger and within a couple hours it will be fully charged. The other good news is that each unit sold comes with a Qi charger.

How long does the battery last?

We've designed the product to outlast your phone's battery. Obviously it depends on product usage but we estimate 1-2 days before having to charge it.

What comes in the box?

Each box includes a quick start guied that ensures you know everything about your product. It also comes with a free companion app that allows you to see battery life and change the LED color ring. Additionally, each box comes with 1 Talksocket and 1 Qi charger.

Does it support more than just English?

The languages will depend on the voice assistants capabilities. Alexa currently supports 8 languages (April 2021): English, French, German, Hindi, Italian, Japanese, Portuguese (Brazilian) and Spanish.

Do you ship worldwide?

Yes, but international shipping rates will apply.

Can I pair more than one TalkSocket to my device?

Unfortunately, at this time you're only able to pair one TalkSocket to your device. It's not designed to be passed around to different devices. The good news is that you're able to pair additional Bluetooth devices alongside your TalkSocket.

What is your affiliation to PopSockets?

We have a licensing agreement with PopSockets to provide the same great usability of the PopGrip accordion on a TalkSocket.